Flash Entertainment FZ LLC (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use sets out the basis on which any information we collect from you, or that you provide to us, will be used by us. Please read the following carefully to understand our views and practices regarding your information and how we will treat it. By visiting (the “Website”) or using any of our apps (“Apps”) you are accepting use of your information in accordance with this policy.

Information we may collect from you We may collect and process the following data about you:

Information you give us. You may give us information about you by completing the forms on our Website or Apps or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you search on our Website, use our Apps, participate in discussion boards or other social media functions on our Website or Apps, and when you report a problem with our Website or Apps. The information you give us may include your name, address, e-mail address and phone number. We will use this information to: (i) provide you with the information, products and services that you request from us; (ii) provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; (iii) provide you, or with your permission selected third parties to provide you, with information about goods or services we feel may interest you. If you do not want us to use your information in this way please email [email protected] or use the opt-out facility on any communications; (iv) notify you about changes to our service; (v) ensure that content from our Website and Apps is presented in the most effective manner for you and for your computer.

Information we collect about you. With regard to each of your visits to our Website or uses of our Apps, we may use analytics tools such as Google Analytics to automatically collect the following non personally identifiable information (as applicable): (i) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; (ii) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number; (iii) the type of mobile device you are using; and (iv) information about how you use the App. Our Apps may also collect additional information or perform certain actions but only where you have given permission. We will use this information to: (i) administer our Website and Apps and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; (ii) improve our Website and Apps to ensure that content is presented in the most effective manner for you and for your device; (iii) allow you to participate in interactive features of our service, when you choose to do so; (iv) try out best to keep the Website and Apps safe and secure; (v) measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; (vi) make suggestions and recommendations to you and other users of our Website and Apps about goods or services that may interest you or them.

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its affiliates. We may share your information with selected third parties including: (i) business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; (ii) analytics and search engine providers that assist us in the improvement and optimisation of our Website and Apps; (iii) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; (iv) if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; (v) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect our rights or property.


A cookie is an element of data that a website sends to your browser, which then stores it on your system. Cookies may collect personal data about you. Cookies allow us to understand who has visited which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our Website and Apps. Cookies also allow us to make our Websites and Apps more user-friendly by, for example, allowing us to take you to the language site of last use, so that we can give you a better experience when you return to our Website. Cookies will be deployed on your device when you visit our Websites or use our Apps unless you indicate that you do not wish this to happen or if you have turned this feature ‘off’ in your web browser or device settings. Only the issuer of the cookie concerned may read or modify the information contained therein. Our Websites or Apps may contain cookies issued by third parties (e.g. communication agency, audience measurement company, targeted advertising provider, etc.) allowing them, during the validity period of their cookies: (i) to collect browsing information about browsers browsing our websites; (ii) to determine the advertising content that may correspond to your interests; (iii) to send you targeted advertising, in view of your browsing history collected by the third party. At any time, you can prevent the collection of information about you via these third-party cookies. The issue and use of cookies by a third party company is subject to the respective company’s own terms of use. You can manage and modify your use of cookies through your browser / device software. The settings you make may change your conditions of access and use of certain services on our Websites and Apps that require the use of cookies.

The Flash App

The App may ask you for permission to access your device’s location data. It may also ask you to provide your country of residence. You are under no obligation to provide this information and you can choose to provide neither. The App may ask you to permit push notifications so we can notify you of things we believe you would want to know. It is possible to share photos from within the App however the App will need to access your device’s camera or photos in order to do this. When you use this function, the App will ask for your permission to access your device’s camera or photos (as applicable). When you take part in quizzes within the App, we may display your first name and the initial of your last name on quiz leader boards. This will only happen if you are logged into the App. You can change your permissions at any time by using the permissions part of the App.


Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website or Apps; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Other websites

Our Website and Apps may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to this policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.